Term and Conditions

Welcome to Ariat Shop! These Terms and Conditions govern your use of our website at rideattireus.com and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.

1. Our Customers

Ariat Shop caters to equestrian enthusiasts who value premium performance gear. Our target customers include:

• Competitive and recreational riders seeking high-quality apparel
• Equestrian professionals requiring durable, technical riding wear
• Individuals who appreciate carefully curated collections of breeches, base layers, and accessories
• International customers (excluding certain remote areas in Asia)

2. Website Use & Intellectual Property

2.1 Access and Account Security

You may browse our site without creating an account, but purchasing requires account registration. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized account use

2.2 Intellectual Property Rights

All content on rideattireus.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not:

• Reproduce, distribute, or create derivative works without permission
• Use our branding or product images without authorization
• Reverse engineer or extract data from our site

3. Products & Services

3.1 Product Descriptions

We take pride in offering premium equestrian apparel including:

• Technical riding breeches designed for performance
• Base layers and tops optimized for equestrian activities
• Specialized body protectors meeting safety standards
• High-quality bandages, wraps, and accessories

While we strive for accuracy, product colors may vary slightly due to monitor settings. Dimensions are approximate.

3.2 Product Availability

All orders are subject to availability. We reserve the right to limit quantities and refuse orders.

4. Ordering & Payment

4.1 Order Process

Orders placed on rideattireus.com constitute an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays) and send confirmation emails with tracking information.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method at order confirmation.

4.3 Pricing & Currency

All prices are in USD. International customers may incur additional:

• Customs duties
• Import taxes
• Bank fees

These charges are the customer’s responsibility.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95 USD via DHL/FedEx) – 10-15 business days after shipment
• Free Shipping (orders over $50 USD via EMS) – 15-25 business days after shipment

5.2 Delivery Areas

We ship worldwide except to certain remote areas in Asia. Delivery times are estimates, not guarantees.

5.3 Delivery Issues

You must:

• Inspect deliveries immediately
• Report damages within 48 hours
• Provide a safe, accessible delivery location

6. Returns & Exchanges

6.1 Return Policy

We accept returns/exchanges within 15 days of delivery. To qualify:

• Items must be unused with original tags and packaging
• A copy of your order confirmation is required

6.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

• Body protectors (safety certification requirements)
• Bandages & wraps
• Used or worn items

6.3 Return Process

1. Contact [email protected] within 15 days
2. Complete our Returns Request Form
3. Wait for approval (1-2 business days)
4. Ship items to our Boston facility

6.4 Refunds

• Processed within 3-5 business days of receipt
• Issued to original payment method
• Original shipping fees non-refundable

7. Customer Responsibilities

By using our site and services, you agree to:

• Provide accurate order information
• Pay all applicable charges
• Comply with all laws regarding purchased products
• Use products only as intended
• Cover return shipping costs (unless our error)
• Pay any international customs fees

8. Liability Limitations

8.1 Product Use

Body protectors and other safety gear must be:

• Properly fitted by professionals
• Used according to manufacturer guidelines
• Regularly inspected for damage

We’re not liable for injuries resulting from improper use.

8.2 General Limitations

To the extent permitted by law, Ariat Shop is not liable for:

• Indirect, incidental, or consequential damages
• Errors in product descriptions
• Delivery delays beyond our control
• Unauthorized account access due to your negligence

9. Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance. We’ll notify you of material changes.

10. Contact Information

For questions about these Terms:

Ariat Shop
3228 Hillside Drive
Boston, US 40107
Email: [email protected]